lingLegal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of ling comply with the laws of their own jurisdiction before opening an account.

This legal notice sets out the jurisdictional framework under which ling operates, describes our service availability, outlines user eligibility requirements, and directs you to additional legal documentation. We operate ling as an online gaming and sportsbook platform, and we take compliance with local regulations seriously. Our service is available only where applicable law permits, and we reserve the right to restrict or refuse service to users in prohibited jurisdictions or those who fail verification requirements.

For detailed account terms, see our Terms and ConditionsFor information on how we handle your personal data, refer to our Privacy policyFor questions about legal compliance, dispute resolution, or account restrictions, contact our support team through the channels listed at the end of this notice.

Service Availability and Jurisdiction on ling

Our ling platform operates in Indonesia as our primary service region, with payment infrastructure, support hours, and tournament schedules aligned to Indonesian time zones. However, we acknowledge that gaming regulations vary across Indonesian provinces. Some regions actively support licensed online gaming operators, while others maintain restrictions or prohibitions on online wagering despite national regulatory frameworks. We maintain regional compliance awareness and update our service availability as local regulations evolve.

Before creating a ling account, you must verify independently that your residential jurisdiction permits access to online gaming and sportsbook services. We cannot provide legal advice; you should consult a local legal professional if you are uncertain about your jurisdiction's specific laws. By opening a ling account, you affirm that you have conducted this verification and that access complies with your local law.

We do not claim to be licensed in any specific Indonesian province or endorsed by any particular regional authority. Our service operates under the framework of applicable Indonesian law as it exists at the time of your access. If your jurisdiction subsequently prohibits online gaming or changes its regulatory stance, we may restrict or close your ling account and return any remaining balance to your original payment method.

User responsibility: You are solely responsible for verifying that your access to ling complies with local law. We cannot restrict your account based on jurisdictional eligibility unless we detect clear evidence of prohibited access or regulatory direction.

User Eligibility and Age Requirements

To open a ling account, you must meet the age of majority in your jurisdiction. In Indonesia, this is typically eighteen years old, though specific regulations may vary by province. During account registration, you affirm that you meet this age requirement. We conduct identity verification by requesting government-issued identification (passport, national ID card, or driver's licence) and proof of address. If our verification process reveals that you do not meet age or eligibility requirements, we will close your account and return any deposited funds to your original payment method.

You must not share your ling account with any third party or use another person's identity to open an account. You are solely responsible for all activity under your account, including all wagers placed, deposits made, and withdrawals requested. We reserve the right to suspend or close accounts engaged in identity fraud, account sharing, or other prohibited conduct.

We do not accept users who are subject to legal gambling prohibitions in their jurisdiction, such as individuals banned from gaming by court order or those residing in regions where online gaming is formally prohibited. If you believe your jurisdiction restricts your access to ling, you should not open an account.

Payment Methods and Legal Compliance

We accept deposits and withdrawals through multiple Indonesian payment channels: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Each payment processor operates under its own compliance framework, and we do not control their acceptance or refusal of transactions. If a payment processor blocks a transaction due to regulatory or compliance concerns, we cannot override that decision. Funds may be returned to your original payment method if the processor rejects a deposit or withdrawal on compliance grounds.

When you link a payment method to your ling account, you affirm that the payment method belongs to you and that you are authorised to use it. We do not accept payments made from third-party accounts or stolen payment methods. Our compliance team may request additional documentation to verify payment-method ownership before processing large withdrawals or in response to unusual transaction patterns.

KYC verification: Know Your Customer checks verify your identity and age eligibility. Required before your first deposit on ling.
Payment processor rules: Each payment provider (mobile banking, local payment, online payment, etc.) enforces its own compliance standards. ling cannot override their decisions.
Anti-money-laundering: We monitor ling accounts for suspicious patterns and may restrict accounts pending compliance investigation.
Withdrawal review: All withdrawals undergo compliance verification to ensure funds are not subject to restrictions or disputes.

Account Restrictions and Closure

We reserve the right to restrict or close your ling account if we detect access from a prohibited jurisdiction, identify terms violation, receive legal direction to do so, or determine that your account presents compliance risk. Grounds for restriction include: providing false identity information, engaging in fraud or collusion, using stolen payment methods, conducting money laundering, or violating our terms in other material ways.

If we restrict your account, we will attempt to notify you via email or SMS explaining the reason and offering reasonable opportunity to retrieve any remaining balance (minus any identified losses or fraud). Egregious violations—such as identity fraud or use of stolen funds—may result in permanent account closure without return of balance and potential reporting to relevant authorities.

Account closure due to jurisdictional prohibition will be handled compassionately: we will notify you, explain the reason, and process return of your balance to your original payment method within a reasonable timeframe. You may request account closure yourself at any time through your account settings; closure is irreversible.

Data and Privacy on ling

We collect and process personal data—including identity documents, payment information, and gameplay activity—to operate ling and comply with regulations. Our data handling practices are detailed in our Privacy policyWe do not sell your data to third parties and maintain encrypted storage of sensitive information. Your identity documents are retained as long as your ling account is active, plus a retention period to satisfy regulatory and dispute-resolution requirements.

Your data may be processed outside Indonesia on secure servers subject to encryption and contractual confidentiality. By using ling, you consent to this data processing. You have rights to access, correct, or request deletion of your data subject to applicable law and our operational requirements, as detailed in our privacy policy.

Dispute Resolution and Contact

If you have a dispute regarding a settled wager, account restriction, or other ling service matter, you must contact our support team within seven days of the incident. We will investigate and provide a detailed response within fourteen days. Support is available via live chat, email, or phone during business hours. Our support team can escalate unresolved disputes to an independent dispute-resolution contact for further review.

For legal inquiries, complaints about compliance practices, or formal notifications, you may contact us through the following channels: by email to our designated compliance contact address, or by phone during business hours. We maintain a grievance log and respond to formal complaints within thirty days or as required by applicable law.

These legal notices apply to all users across our supported regions, including those accessing ling from Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities. This notice is current as of the date displayed on our website and may be updated periodically. Continued use of ling after any update constitutes acceptance of the revised notice. For the most recent version, visit this page directly.

Additional Legal Documents

This legal notice complements our full terms documentation. For complete information, please review:

Terms and Conditionsaccount rules, wager settlement, conduct restrictions
Privacy policydata collection, use, and protection practices
About usinformation on ling as an operator and our service commitments

By accessing ling, you agree to be bound by all applicable terms and policies. If you do not agree, you should not use our platform.